Mukul Garg

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Mukul Garg
Born March 28, 1989
Agra, Uttar Pradesh, India
Citizenship Indian
Education Visvesvaraya Technological University (B.E.)
Northwestern University (M.S.)
Occupation Software engineer, business executive

Mukul Garg (born March 28, 1989) is an Indian-American software engineer and business executive. He currently serves as the head of support engineering at PubNub and is a member of the Forbes Technology Council.[1][2]

Early Life and Education

Garg was born in Agra, Uttar Pradesh, India. His educational journey includes:

  • Bachelor of Engineering in Computer Science from Visvesvaraya Technological University (2007-2011)
  • Master of Science from Northwestern Polytechnic University (2013-2014)
  • Computer Science course at Stanford University (2014)[3]

Career Highlights

Early Career

  • 2008: Started as a freelance application and web developer
  • 2008: Co-founded RuckUp, India's first social media platform
  • 2009-2011: Founded and served as CEO of ResumeMakeover
  • 2011-2012: Co-founded EdvantEdge Learning Networks

Professional Journey in the United States

After moving to the U.S. in 2013, Garg's career progressed rapidly:

  • 2013-2014: Software Engineer at MakeMyTrip
  • 2014: Application Engineer at eBay
  • 2015: Automation Engineer at Oracle
  • 2016: Automation Lead at Educational Testing Service (ETS)
  • 2016-2018: Automation Architect at tapQA
  • 2017-2018: Various roles at UCare, Honeywell Technology Solutions, Discount Tire, Octapharma Plasma, Equifax, Periscope Holdings, and KLA

Current Role

Since 2018, Garg has been serving as the head of support engineering at PubNub. He became an official member of the Forbes Technology Council in 2024.[3][4]

Contributions and Recognition

  • Provides insights on technology and customer experience through publications like Forbes, CEO Weekly, and Market Minute
  • Volunteer for non-profit organizations including Feed My Starving Children and Khan Academy
  • Judge for competitions including Stanford Hackathons, Ivy Leagues, and various industry awards
  • Inducted into the Hall of Fame by Passion Vista Magazine in 2024[5][6]

References

  1. ↑ https://www.forbes.com/councils/forbestechcouncil/2024/04/17/20-underrated-tech-tools-and-strategies-with-oversized-benefits/
  2. ↑ https://www.forbes.com/councils/forbestechcouncil/2024/04/29/from-frustration-to-first-fix-how-data-and-log-searches-empower-support-heroes/
  3. ↑ 3.0 3.1 https://www.digitaljournal.com/tech-science/mukul-garg-is-bridging-the-gap-between-technology-and-customer-experience
  4. ↑ https://kwwl.marketminute.com/article/marketersmedia-2024-3-6-tech-leader-redefines-excellence-in-global-support-engineering
  5. ↑ https://www.passionvista.com/mukul-garg/
  6. ↑ https://www.msn.com/en-us/news/technology/mukul-garg-on-revolutionizing-your-customer-support-with-ai/ar-BB1mu9xS?ocid=BingNewsSearch
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